COURSE DURATION: 5 Days Training

COURSE DEPLOYMENT: Classroom / Virtual

TARGET GROUP: Firefighting Personnel (Refresher – Officers)
COURSE AIM: The aim of this is course is to enable the participant to use the information and skills required to successfully run the shift.

COURSE OBJECTIVES - UPON COMPLETION OF THIS COURSE, PARTICIPANTS WILL BE ABLE TO:

• Discuss the fire officer’s role in guiding fire service personnel.
• Covers aspects of fire officers’ competencies.

PASS MARK: 75%

MINIMUM NUMBER OF ATTENDEES: 12

AMOUNT: (PER DAY; PER LEARNER): R3894,74 (Excl. VAT)

MODULE 1 : THE SUCCESSFUL LEADER TODAY

• The new evaluation
• What is leadership
• Role of the Junior Officer
• Qualities of Leadership
• Skills of a Junior Officer
• Principles of leadership
• The plus of leadership
• Have a purpose in life
• Meaning of communication

MODULE 2 : MAN ARE NOT MACHINES

• What is man?

MODULE 3 : THE ART OF GETTING ALONG WITH OTHERS

• Acquiring the art
• Actions are influenced
• Basic principles of human relations
• Know your men

MODULE 4 : WHAT THE FIREFIGHTER EXPECTS OF HIS OFFICER

• From cave man to modern man
• Men and common need
• Frustrations
• Providing for the needs
• More than a boss
• I want an Officer WHO…

MODULE 5 : OFFICER IN THE FIRE SERVICE

• Let’s experiment
• The use of good judgement
• Command as a part of the job
• The use of authority
• Command responsibility
• Respect for the Chain-of-Command

MODULE 6 : PHASE OFFICERS MUST GAIN CONFIDENCE OF MEN

• Must earn confidence
• The results
• Gaining the right to “Command” confidence

MODULE 7 : CONTROLLING THE INCIDENT AND SUPERVISION IN THE FIRE SERVICE

• Controlling the incident
• Consider resources
• Command and controlling skills
• Approach to resolving an accident
• Major emergencies
• Supervision in the fire service

MODULE 8 : EVALUATION – DUTY OF FIRE SERVICE OFFICERS

• Evaluation of men
• Evaluation for potentials
• Evaluating the team
• Evaluation for promotion

MODULE 9 : PROBLEM SOLVING

• You and your problems
• Analysis is important
• Making your decision
• Taking action
• The cause of problems

MODULE 10 : THE JOB OF DELEGATING

• Reason for not delegating
• Effect on man
• Rules of delegating

MODULE 11 : THE FIRE OFFICER AS A TEACHER

• The new man
• The old timer
• New ways and solutions
• The Psychology of learning
• What is teaching
• Man vs animal in learning
• Why do men learn
• Principles of learning
• Methods of learning
• The process of learning
• Teaching dogs or men

MODULE 12 : DRILLING FOR RETENTION AND RECALL

• Memory is part of learning
• Remember what is important
• Memory “Hooks”
• Retention by drilling

MODULE 13 : THE DEVELOPMENT OF LEADERSHIP

• Leadership in the fire service
• Authority in the fire service
• Importance of leadership today
• Leadership entails six things
• Leadership at each level
• Selection of leadership
• Can good leadership be developed
• We can’t succeed without leaders

MODULE 14 : A LOOK INTO THE PAST MAY REVEAL THE FUTURE

• What of our yesterday?
• Inefficiency of the past
• Qualifications of the past
• So what of today?
• What of the future?

MODULE 15 : SELF – ANALYSIS FOR OFFICERS

• Seven complaints and compliments
• The value of the self-analysis
• Are you worthy of promotion?